Privacy Policy

Thames Valley Landscapes Ltd, referred to in this policy as “Thames Valley Landscapes”, “we”, “us” or “our”, is pleased to provide information to all site visitors about our online privacy policy. If you have any questions, please contact us .

Our commitment to privacy

Thames Valley Landscapes is committed to protecting the privacy of our web site visitors and providing a safe, secure user experience. This Statement explains how we will use any personal data which you provide through this web site; it applies solely to the information we collect on this web site and does not apply to information we collect in any other fashion. Links to this notice are visible on our homepage and at every point where personal information may be requested.

Thames Valley Landscapes will never sell your personal information.

Links to other web sites

Thames Valley Landscapes complies with data protection legislation, which regulates the processing of information relating to you and grants you various rights in respect of your personal data. Our site may contain links to other web sites over which we have no control. Thames Valley Landscapes is not responsible for the privacy policies or practices of other web sites to which you choose to link from this site. We encourage you to review the privacy policies of those other web sites so you can understand how they collect, use and share your information.

Types of information we collect and how it is used

Personal information is not captured or stored through general access to our site. We only gather personal information, such as first and last names, address, email address and contact numbers, when voluntarily submitted by you (when you request information or contact via a form on this site, for example). During this process the Internet Protocol (IP) address of each visitor is automatically recognised by the web server and logged. Thames Valley Landscapes does not collect credit/debit card Information via this web site.

When you provide your name and email address in a contact form on this website you are automatically agreeing for us to contact you via email, to inform you of web site updates and other information such as Thames Valley Landscapes news and events which may be of interest to you, unless you contact us to opt out of this service.

Our commitment to data security

To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, Thames Valley Landscapes has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Sharing of personal information

We may share personal information within Thames Valley Landscapes and its subsidiaries, together with their respective franchisees and certain selected companies. Those selected companies are either our partners who perform a function such as prize-provision within our promotions and offers, or are agencies and suppliers whom we have retained to assist us to more effectively fulfil orders and perform other functions to support our marketing activities. All selected companies may have access to personal information if needed to perform such functions, but will not be permitted by us to use it for any other purpose.

We may disclose your personal information if legally required to do so by a governmental entity or regulatory authority, or if we believe in good faith that such action is necessary to: (a) comply with legal process; (b) protect the rights or property of Thames Valley Landscapes or its affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.


Cookies are small pieces of information that are stored by your browser on your hard drive. In cases where we collect cookies they will not contain any personally identifiable information, but they will enable us to track the pages you visit on the site. Cookies may also enable you to enter sections of the Website without having to supply certain information each time. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent this. A cookie cannot read data from your hard drive

Other uses of information

Thames Valley Landscapes may also share aggregated anonymous information about visitors to its web sites with its clients, partners and other third parties so that they may understand who visits the Thames Valley Landscapes site and how those visitors use it.

Our commitment to children’s privacy

The Thames Valley Landscapes site is not intended for children under 18 years of age, and no part of our website is structured to attract anyone under that age. We do not knowingly collect or maintain personal information from children under 18.

How to correct or delete your personal information

If you wish to correct or delete your personal details at any time, please contact us . An email will be sent to you to confirm that your information has been deleted.

If you opted to receive newsletters, commercial emails or other communications from Thames Valley Landscapes or third parties, but subsequently change your mind, you should contact us to opt-out. If you previously opted not to receive such communications, you may later opt-in using the contact form .

How to contact us

Should you have other questions or concerns about this privacy policy, please use the contact form or telephone 0808 1088272. Calls to this number are free from a UK landline (call charges apply from mobile phones).

Copyright 2017 © Thames Valley Landscapes Ltd. All Rights Reserved.

Privacy Policy